Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
*We cannot accept returned opened/used products
*If your unhappy with your product please reach out to us through email, FB messenger or our contact form, customer satisfaction is our top priority and we will always work to find a solution!
*To offer a return, we require a receipt or proof of purchase.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days. Late or missing refunds: (if applicable) it may take some time before your refund is officially posted. If you haven’t received a refund within 3 days contact us at Info@saktibotanicals.com
Shipping To return your product:
once an exchange/return is initiated we will email you a return label that you can print and use to ship. We will cover this expense!